I started my journey into software engineering as an Automation in Test Engineer, around 7 years ago, and at that stage I had no idea what a complex concept quality was. During Computer Science university courses, we kept learning basics of programming languages, OOP, logic, maths, but barely close to nothing about what it involved into a product lifecycle. How do you get from one idea into an entire product available to customers, with a whole system on its back to monitor and track the users behaviour, to learn from their journeys and add improvements to it? And where is quality standing in these workflows?